Owner Rude and overpriced place along with a long wait time. Went to another place got me right In and way cheaper. Looking to screw ppl over will never work in your favor!
Jesse, what you're stating simply didn't happen. What did happen is that you came in asking us to remove seized metal valve caps from your wheels. When we got the vehicle in, we asked you for your wheel lock and you informed us it was at home. At that point, we with a waiting room full of other customers waiting for their tires to be worked on . we told you that we wouldn't work on the wheels without the wheel lock because of the risk of the valves potentially breaking. If they break and start loosing air, the vehicle would be stuck where it is. At this news, you got upset, demanded that if you went home and got the wheel lock key that you be taken in right away. I politely told you I couldn't promise that because the other people sitting in the waiting room were also waiting for wheel/tire work. You informed us that is ridiculous and that you worked all night. I said in all due respect, while I understand your frustration, if the wheel locks were here this wouldn't be an issue and it wasn't ours or the other customers' fault. After a couple of expletives from you in front of female customers, you said you'd go somewhere else. THAT is what happened. If that earns us a one star review, then so be it and I cannot change that. But at least accept your own culpability in what transpired.
- Pace Tire Pros