Many companies talk a lot about their customer service, but the folks at Pace Tire walk the walk. I have a 2004 Toyota Camry that I service regularly as prescribed. Lawrence or Jose will call during the day to keep me informed, tell me if there are any new issues, and never a hard sell. The prices are very reasonable, and the mechanics are knowledgeable and highly skilled. I went in this last time for the annual inspection and regular maintenance (oil change, etc.). I dropped off the car at 7:30 am on a day when they were very busy. Lawrence called me at 11:45 am to tell me the car was ready, but alerted me to the worn tires, which I was aware of from my prior visit 6 months ago. Again, there was no hard sell. I decided to get new tires, as the old ones were more than 5 years old and showing their age. Lawrence called me two hour later to tell me everything was done. I cannot recommend Pace more highly for your auto needs. They get it done right, and treat you right.
Dennis, thank you for the detailed review regarding your experience here. In a field of dreams put it best, "If you build it they will come." We're happy that our customer base has really responded to our dedication to exemplary customer service and continue to trust us with their vehicles. Thank you for your continued business over the years.
- Pace Tire Pros