Middle Village Auto Repair

Don't have enough space to explain.The wonderful feeling I had after having my car serviced at PACE. Choosing to wait on my service. I over heard customers being told of repairs that were not necessarily needed. That is unheard of in repair shops .This happened more than once. I went in for front end work. After inspiration, suggested tires be rotated. Now being told the one set was old. Desk person (KEN) found me A set of 4 brand new.Made in the USA tires. Arranged for rebate, and special financing. I never had to call,sign,or give any personal information out loud. That experience way great. P.S. The tire price was very satisfying. And my vehicle is giving me A much smoother ride. I say money well spent. Plan to have all of my automotive needs .Taken care of by PACE in the future. The crew that gives you the feeling of appreciation. For bringing your business to them. Not even the mention of the original Yankees cap received.From the Met fan behind the desk. THANKS GUYS.

Very unhappy that I had to pay $800 for an alternator

I came in at 7am with no appointment for an annual inspection which was overdue. I was greeted by Kevin who said he could take my car right away. The inspection was finished in about 30 minutes or less, and I was presented with the bill for a whopping $10! Kevin and his team are always extremely personable and accommodating with timely appointments where at all possible, and have been honest and fair in letting me know what is needed and what the cost would be when I have brought my car to them. I highly recommend Pace for any machanical or maintenance work you might need!

Never doubted them on their work and always appreciative of their helpfulness.

Merchant stated my sensor was broken and tires indicator light was on but this is not true. NO light was on when I left my auto. I am certain of that since I checked my tires air pressure indicator and no light was illuminated. They charged me for the new sensor which I suspect was damaged by an employee.