Middle Village Auto Repair

Shop For Tires
1

1 star is too much. My tires were wearing alittle off. I went there for an alignment. 4 hours later I got my car back with a laundry list of work I needed and the wheels going in 2 different directions. My car was driving straight when I brought it in and when I returned it they got mad and loosened my rear axles. DO NOT BRING YOUR CAR HERE!!! THEY DONT CARE ABOUT WALK INS. THEY HAVE TOO MANY COMMERCIAL ACCOUNTS TO CARE ABOUT THE REGULAR PERSON.

5

Ran over a muffler with the exhaust pipe and went right to Pace. Was able to leave the car there with confidence to get diagnosed. Received a call about the problem with a price quote shortly after and was told the car would be ready by 3 PM. Got a call at 1:30 PM to tell me the car was ready and the price was what I was quoted earlier in the day. Always glad to go to Pace because I know I will be treated fairly and professionally.

5

My sons car died 1 block from Pace as they were closing. They were quick to help us out, diagnose the the problem, and had the car finished the next day. It's nice to have a place in the neighborhood you can count on. Thank you Pace for your professional service.

5

I went to Pace for an oil change. Everyone was very friendly! I was helped right away and it didn’t take long at all.

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5

I brought my car in for an inspection and A/C service. Bad mounts (no surprise) and a bad axle boot were found. I ok'd the repairs thinking they would be 'arranged' properly to make best use of time. Well after waiting for parts and having the repairs done, they forgot to do the inspection, and disconnected the battery apparently to do A/C service. so it 'failed' due to no history.... thanks .. so I had to get a temp sticker and drive the car roughly 100 miles and then was told because of various sick techs they couldn't do the alignment after the axle service till Sat, which also was the last day of the inspection extension. Thankfully Sat it was all finally done but someone needs to teach the mechanics how to plan jobs that have multiple needs etc so they can be done in the proper order to get the car out 'quickly' and correctly...

D D, thank you for your patience this past week. It was quite stressful having 2/3rds of the shop out with covid. Of our 5 alignment techs, our 4 weekday guys were all out and we didn’t have an alignment tech until our part time Saturday guy.

- Pace Tire Pros
4

Great service!!!!

5