Tom and his wife, and the rest of the staff go out of their way to help you. If a part is not readily available, Tom will do everything he can to get it for you. When he says he will get back to you, he always does on a timely basis. I was recommended to them and I have always found them to be honest. Many times when I thought something was wrong with my car, after inspecting it, they would tell me there was nothing wrong so I would not be spending money needlessly. In addition, I've never had to go back because they did something incorrectly. They fix it correctly the first time. They are also very pleasant and have a great reputation.